With a deep understanding of Flipkart’s ecosystem, we empower sellers to maximize visibility, boost sales, and build a strong online presence. We provide end-to-end solutions that are customized to your specific needs, whether you’re a new vendor or trying to grow your current company.
*Creating and verifying a seller account on Flipkart Seller Hub.
*Completing KYC and bank account verification.
*Setting up tax details like GSTIN for compliance.
*Uploading products with accurate and SEO-friendly titles, descriptions, and specifications.
*Adding high-quality images that meet Flipkart standards.
*Categorizing products correctly for better visibility.
*Conducting keyword research to optimize product visibility.
*Maintaining accurate stock levels to avoid overselling or stockouts.
*Setting up inventory alerts for timely restocking.
*Integrating inventory systems for real-time updates.
*Monitoring and processing incoming orders efficiently.
*Ensuring timely dispatch and delivery of orders.
*Managing cancellations and returns in compliance with Flipkart policies.
*Setting competitive and profitable pricing.
*Managing promotions such as Flipkart Ads, Deals of the Day, and seasonal offers.
*Monitoring pricing trends and competitor analysis.
*Creating and managing Flipkart PPC (Product Listing Ads) campaigns.
*Utilizing promotional tools like Flipkart Sponsored Ads to boost visibility.
*Analyzing ad performance and optimizing campaigns for better ROI.
*Tracking key metrics such as sales, impressions, and conversions.
*Monitoring account health metrics like ODR (Order Defect Rate) and return rate.
*Generating reports to analyze performance trends.
*Handling customer inquiries and resolving issues promptly.
*Managing product reviews and feedback to improve ratings.
*Addressing disputes and claims effectively.
*Staying updated with Flipkart policies and ensuring adherence to guidelines.
*Avoiding penalties by resolving policy violations promptly.
*Managing intellectual property rights and brand protection.
*Coordinating with Flipkart’s logistics partners (Flipkart Assured or self-shipping).
*Ensuring timely pick-up and delivery of products.
*Managing packaging and labeling as per Flipkart standards.
*Handling return requests and ensuring a smooth process.
*Managing refund requests while ensuring minimum losses.
*Analyzing return reasons to improve product quality and listing information.
*Identifying top-performing categories and products.
*Expanding product range based on market demand.
*Providing strategic consultation for scaling sales.
Flipkart account management involves a blend of operational efficiency, strategic planning, and customer engagement to succeed on the platform. Let me know if you need a detailed description of any specific process!
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